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Hello Rache

“The Original Healthcare Virtual Assistant® Company”

Source checked 2026-07-25·Review target 2026-08-25·Official site ↗·Alternatives·Report an error

Services the company advertises

Source excerpts describe the provider’s offering. They are not a performance assessment.

appointment scheduling

“Professional front-desk support including call handling, appointment scheduling, patient inquiries, and message management.”

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medical billing

“Medical billing and coding, while crucial to effective healthcare, are central to this data security challenge.”

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prior authorization

“They can do referrals, refill requests, faxing, phone calls, insurance verifications, prior authorizations, eligibility, call patients/insurance companies, and much more.”

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insurance verification

“End-to-end patient journey support from intake forms and insurance verification to referrals and follow-up scheduling.”

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medical scribing

“Yes, we provide VAs across 50+ healthcare specialties, from medical scribing to billing and insurance.”

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medical coding

“Virtual medical assistant services reduce this risk by only employing trained professionals who specialize in medical coding and billing and pride themselves on their accuracy.”

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front desk

“Patient scheduling, inbound and outbound calls, appointment reminders, and front desk support.”

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referral management

“Your Healthcare Virtual Assistant Professional can handle phone calls, referral coordination, prior authorizations, insurance verification, appointment confirmations, and other daily office tasks.”

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transcription

“They could also be certified coders (CPC) and certified medical transcriptionists as well.”

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Pricing

Starting hourly rate$9.50Verified
i

$9.50 comes from this sentence on their site:

“Flat-rate pricing at $9.50 per hour.”https://hellorache.com/
Checked 2026-07-25
Billing modelhourlyVerified
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hourly comes from this sentence on their site:

“We offer flat-rate hourly pricing.”https://hellorache.com/faq
Checked 2026-07-25
Setup fee$0Verified
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$0 comes from this sentence on their site:

“No long-term contracts. No setup fees.”https://hellorache.com/
Checked 2026-07-25

Contract terms

Minimum commitmentNo minimumVerified
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No minimum comes from this sentence on their site:

“No commitment • Cancel anytime”https://hellorache.com/
Checked 2026-07-25

The assistants

Based inPhilippinesVerified
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Philippines comes from this sentence on their site:

“Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals”https://hellorache.com/
Checked 2026-07-25
Qualifications heldlicensed nursesVerified
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licensed nurses comes from this sentence on their site:

“Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals”https://hellorache.com/
Checked 2026-07-25
Dedicated or sharedDedicated to one clientVerified
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Dedicated to one client comes from this sentence on their site:

“We provide dedicated, HIPAA-compliant Medical and Healthcare Virtual Assistant Professionals to medical, dental, optometry, and veterinary practices.”https://hellorache.com/
Checked 2026-07-25
Works your time zoneYesVerified
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Yes comes from this sentence on their site:

“We align your VA's schedule with your preferred working hours.”https://hellorache.com/
Checked 2026-07-25
Background checksYesVerified
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Yes comes from this sentence on their site:

“All HIPAA Compliant Virtual Assistants undergo a formal background check prior to working with any client.”https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25
Company founded2017Verified
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2017 comes from this sentence on their site:

“Hello Rache was founded in 2017”https://hellorache.com/
Checked 2026-07-25

Getting started

Fastest stated start24 hoursVerified
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24 hours comes from this sentence on their site:

“Get matched with a pre-vetted Healthcare VA in as little as 24 hours.”https://hellorache.com/
Checked 2026-07-25

Healthcare & HIPAA — as stated by the company

VA Index does not audit compliance. The rows below quote what Hello Rache publishes. Obtain and review the signed BAA yourself before granting access to patient data.
The BAA is betweenWith the individual assistant — not with the providerStated
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With the individual assistant — not with the provider is what this company states, in these words:

“We also recommend that you have the virtual assistant sign a Business Associate Agreement just as you would any other contractor that may have access to PHI”https://hellorache.com/faq
Checked 2026-07-25We report this claim as published. We have not audited it — ask for written proof before you sign.
Claims HIPAA trainingYesStated
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Yes is what this company states, in these words:

“Each of our healthcare virtual assistant Professionals completes Hello Rache's internal HIPAA training program and is certified upon completion.”https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25We report this claim as published. We have not audited it — ask for written proof before you sign.
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About this record

Compiled from Hello Rache’s public pages. Recorded facts include source references and check dates. Only established fields are displayed. Confirm current details with the provider. The review target is 2026-08-25; it is not a guaranteed refresh date. This record has not been claimed by the company.
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