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HelpSquad
“US-based healthcare virtual assistants”
Services the company advertises
appointment scheduling
“Inbound calls, new-patient scheduling, rescheduling, waitlist management, and same-day add-ons.”
Read the source ↗insurance verification
“Front desk, insurance verification, and treatment coordination inside Dentrix or Eaglesoft.”
Read the source ↗front desk
“Front desk, insurance verification, and treatment coordination inside Dentrix or Eaglesoft.”
Read the source ↗Industry coverage
These excerpts support the directory categories. They describe services advertised by the company, not an assessment of expertise. Checked 2026-09-27.
- Healthcare: “Virtual Medical Assistants” Source ↗
- Legal: “healthcare practices, e-commerce, SaaS, real estate, legal, and more.” Source ↗
- Real estate: “healthcare practices, e-commerce, SaaS, real estate, legal, and more.” Source ↗
- E-commerce: “Real chat coverage across medical, e-commerce, and higher ed.” Source ↗
- General assistance: “Virtual Assistants” Source ↗
Pricing
| Starting hourly rate | $8.00Verifiedi$8.00 comes from this sentence on their site: “$8 to $13 per hour depending on the role.” |
| Setup fee | $0Verifiedi$0 comes from this sentence on their site: “No setup fees, no replacement costs.” |
Healthcare & HIPAA — as stated by the company
VA Index does not audit compliance. The rows below quote what HelpSquad publishes. Obtain and review the signed BAA yourself before granting access to patient data.
| The BAA is between | With the provider — they are the business associateStatediWith the provider — they are the business associate is what this company states, in these words: “Because HelpSquad is a US-based company, your Business Associate Agreement is with us, not with an offshore VA or agency.” |
Before you contact this team
- Ask for a quote covering your tasks, working hours and any additional fees.
- Confirm the assistant’s service languages, availability and relevant experience.
- Review cancellation terms, replacement support and how access to your systems is handled.