MedVirtual
“Physician virtual assistants”
Services the company advertises
appointment scheduling
“Tasks include medical record management, appointment scheduling, patient communication, billing, and insurance support.”
Read the source ↗medical billing
“A medical virtual assistant is trained specifically in US healthcare workflows, EMR systems, insurance verification, prior authorization, medical billing, HIPAA compliance, and clinical terminology.”
Read the source ↗prior authorization
“A billing-focused VA may spend most of the day on claims and prior authorizations.”
Read the source ↗insurance verification
“Your assistant will already know how to handle insurance verifications, claims submission, payment posting, and patient billing.”
Read the source ↗patient intake
“Our virtual healthcare assistants already understand core administrative workflows, EMR navigation, billing systems, and patient intake processes.”
Read the source ↗front desk
“Do MedVirtual’s virtual receptionists know how to handle sensitive patient calls?”
Read the source ↗referral management
“Core tasks include prior authorization management, insurance eligibility verification, patient portal message triage, referral coordination, billing follow-up and denial management, and scheduling.”
Read the source ↗Pricing
| Starting hourly rate | $10.00Verifiedi$10.00 comes from this sentence on their site: “Starting at $10/hour” |
The assistants
| Background checks | YesVerifiediYes comes from this sentence on their site: “Every MedVirtual physician virtual assistant completes HIPAA training, passes a background check, and signs a Business Associate Agreement before accessing any practice system.” |
Healthcare & HIPAA — as stated by the company
| The BAA is between | A BAA is mentioned, but not who signs itStatediA BAA is mentioned, but not who signs it is what this company states, in these words: “Every MedVirtual physician virtual assistant completes HIPAA training, passes a background check, and signs a Business Associate Agreement before accessing any practice system.” |
Before you contact this team
- Ask for a quote covering your tasks, working hours and any additional fees.
- Confirm the assistant’s service languages, availability and relevant experience.
- Review cancellation terms, replacement support and how access to your systems is handled.