VA Index — The Virtual Assistant Index

Hello Rache

“The Original Healthcare Virtual Assistant® Company”

Last verified 2026-07-25· Next check 2026-08-25· Official site ↗· Alternatives· Report an error

Pricing

Starting hourly rate $9.50 Verified
i

$9.50 comes from this sentence on their site:

“Flat-rate pricing at $9.50 per hour.” https://hellorache.com/
Checked 2026-07-25
Starting weekly rate Not disclosed Not stated
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Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Starting monthly rate Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Billing model hourly Verified
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hourly comes from this sentence on their site:

“We offer flat-rate hourly pricing.” https://hellorache.com/faq
Checked 2026-07-25
Setup fee $0 Verified
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$0 comes from this sentence on their site:

“No long-term contracts. No setup fees.” https://hellorache.com/
Checked 2026-07-25

Contract terms

Minimum commitment No minimum Verified
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No minimum comes from this sentence on their site:

“No commitment • Cancel anytime” https://hellorache.com/
Checked 2026-07-25
Cancellation notice Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Replacement guarantee Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Free trial Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.

The assistants

Based in Philippines Verified
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Philippines comes from this sentence on their site:

“Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals” https://hellorache.com/
Checked 2026-07-25
Qualifications held licensed nurses Verified
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licensed nurses comes from this sentence on their site:

“Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals” https://hellorache.com/
Checked 2026-07-25
Dedicated or shared Dedicated to one client Verified
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Dedicated to one client comes from this sentence on their site:

“We provide dedicated, HIPAA-compliant Medical and Healthcare Virtual Assistant Professionals to medical, dental, optometry, and veterinary practices.” https://hellorache.com/
Checked 2026-07-25
Works your time zone Yes Verified
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Yes comes from this sentence on their site:

“We align your VA's schedule with your preferred working hours.” https://hellorache.com/
Checked 2026-07-25
Background checks Yes Verified
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Yes comes from this sentence on their site:

“All HIPAA Compliant Virtual Assistants undergo a formal background check prior to working with any client.” https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25
Company founded 2017 Verified
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2017 comes from this sentence on their site:

“Hello Rache was founded in 2017” https://hellorache.com/
Checked 2026-07-25

Getting started

Fastest stated start 24 hours Verified
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24 hours comes from this sentence on their site:

“Get matched with a pre-vetted Healthcare VA in as little as 24 hours.” https://hellorache.com/
Checked 2026-07-25
Cover when your assistant is out Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Healthcare only Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.

Healthcare & HIPAA — as stated by the company

VA Index does not audit compliance. The rows below quote what Hello Rache publishes. Obtain and review the signed BAA yourself before granting access to patient data.
The BAA is between With the individual assistant — not with the provider Stated
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With the individual assistant — not with the provider is what this company states, in these words:

“We also recommend that you have the virtual assistant sign a Business Associate Agreement just as you would any other contractor that may have access to PHI” https://hellorache.com/faq
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
Claims HIPAA training Yes Stated
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Yes is what this company states, in these words:

“Each of our healthcare virtual assistant Professionals completes Hello Rache's internal HIPAA training program and is certified upon completion.” https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
EHR systems named Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.

About this record

Compiled from Hello Rache’s public pages. Every field above shows where it came from and when it was checked. Fields marked “Not disclosed” list the pages we looked at. Re-checked monthly; next scheduled check 2026-08-25. This record has not been claimed by the company.
Something wrong? Tell us — we respond within 24 hours, and any company may have its entry removed on request.