VA Index — The Virtual Assistant Index

Medical Staff Relief

“Virtual medical and dental administrative support”

Last verified 2026-07-25· Next check 2026-08-25· Official site ↗· Alternatives· Report an error

Pricing

Starting hourly rate $10.00 Verified
i

$10.00 comes from this sentence on their site:

“STARTING AT $10/HOUR” https://medicalstaffrelief.com/
Checked 2026-07-25
Starting weekly rate Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Starting monthly rate Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Billing model Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Setup fee $0 Verified
i

$0 comes from this sentence on their site:

“Services have no long-term contracts, setup fees, hidden fees, or cancellation penalties.” https://medicalstaffrelief.com/
Checked 2026-07-25

Contract terms

Minimum commitment No minimum Verified
i

No minimum comes from this sentence on their site:

“Experience a hassle-free healthcare VA hiring process with complete flexibility—cancel anytime without commitment.” https://medicalstaffrelief.com/
Checked 2026-07-25
Cancellation notice Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Replacement guarantee Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Free trial Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.

The assistants

Based in Philippines, Latin America Verified
i

Philippines, Latin America comes from this sentence on their site:

“At Medical Staff Relief, we offer high-quality virtual medical assistant services at competitive pricing by leveraging talent from the Philippines and Latin America (LATAM) for bilingual support.” https://medicalstaffrelief.com/
Checked 2026-07-25
Qualifications held Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Dedicated or shared Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Works your time zone Yes Verified
i

Yes comes from this sentence on their site:

“We adapt to your specific timezone for seamless integration.” https://medicalstaffrelief.com/
Checked 2026-07-25
Background checks Yes Verified
i

Yes comes from this sentence on their site:

“Medical Staff Relief protects patient information through HIPAA-certified assistants, background checks, secure hardware, antivirus software, multi-factor authentication, and encrypted cloud storage.” https://medicalstaffrelief.com/
Checked 2026-07-25
Company founded Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.

Getting started

Fastest stated start Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Cover when your assistant is out Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
Healthcare only Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.

Healthcare & HIPAA — as stated by the company

VA Index does not audit compliance. The rows below quote what Medical Staff Relief publishes. Obtain and review the signed BAA yourself before granting access to patient data.
The BAA is between A BAA is mentioned, but not who signs it Stated
i

A BAA is mentioned, but not who signs it is what this company states, in these words:

“Practices may also use restricted EMR access, secure remote desktop software, and a Business Associate Agreement.” https://medicalstaffrelief.com/
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
Claims HIPAA training Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.
EHR systems named Not disclosed Not stated
i
Nothing published. We looked at 9 pages and found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are

That the company does not publish this is itself worth knowing.

About this record

Compiled from Medical Staff Relief’s public pages. Every field above shows where it came from and when it was checked. Fields marked “Not disclosed” list the pages we looked at. Re-checked monthly; next scheduled check 2026-08-25. This record has not been claimed by the company.
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