VA Index — The Virtual Assistant Index
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Side by side · every figure sourced

Cool Blue VA vs Reach

Both companies publish a rate, so they can actually be compared. Everything below is quoted from each company’s own website with the date we read it. Blank means the company publishes nothing on that point — click ⓘ to see which pages we checked.

6/12Cool Blue VA publishes
1/12Reach publishes
Cool Blue VAReach
Published rate$9.95/hrVerified
i

$9.95/hr comes from this sentence on their site:

“Cool Blue VA Medical Virtual Assistants offers an affordable rate starting at $9.95 per hour for customer service virtual assistants.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
$11.00/hrVerified
i

$11.00/hr comes from this sentence on their site:

“All for only $11/hour*.”https://getreach.co/
Checked 2026-07-25
Setup feeNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Minimum commitmentNo minimumVerified
i

No minimum comes from this sentence on their site:

“No contracts, no fees, or hidden charges. You can cancel anytime without cost.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Free trialNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Replacement guaranteeNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Assistants based inPhilippinesVerified
i

Philippines comes from this sentence on their site:

“All our Virtual Assistants are local Filipinos and are governed by the Philippines' Data Privacy Act of 2012.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Qualifications heldregistered nursesVerified
i

registered nurses comes from this sentence on their site:

“Many are registered nurses in the Philippines.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Dedicated or sharedDedicated to one clientVerified
i

Dedicated to one client comes from this sentence on their site:

“It means this person is dedicated to performing tasks for you.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Works your time zoneYesVerified
i

Yes comes from this sentence on their site:

“But regardless of their location, they work based on your work hours.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
YesVerified
i

Yes comes from this sentence on their site:

“They work within time zones similar to yours, ensuring seamless collaboration during business hours.”https://getreach.co/
Checked 2026-07-25
Background checksNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Fastest stated startNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Cover when assistant is outNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
The BAA is betweenNot recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions

That the company does not publish this is itself worth knowing.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
Claims HIPAA trainingYesStated
i

Yes is what this company states, in these words:

“They are also HIPAA certified.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25We report this claim as published. We have not audited it — ask for written proof before you sign.
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
EHR systems namedeClinicalworksVerified
i

eClinicalworks comes from this sentence on their site:

“Our Medical VAs are trained in eClinicalworks, but are adaptable to other systems as well.”https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
Not recordedNot recorded
i
No value recorded. This field has not been established in this source record. The record references 5 checked pages; this does not mean the provider never publishes it:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach

That the company does not publish this is itself worth knowing.
We do not pick a winner. We have no commercial relationship with either company, we are not paid by either, and we are not qualified to say which suits your practice. What we can do is put their own published claims next to each other, dated, so the differences are visible without sitting through two sales calls.

Before you decide

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