| Published rate | $9.95/hr ✓Verified i $9.95/hr comes from this sentence on their site: “Cool Blue VA Medical Virtual Assistants offers an affordable rate starting at $9.95 per hour for customer service virtual assistants.” https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25 | $11.00/hr ✓Verified i $11.00/hr comes from this sentence on their site: “All for only $11/hour*.” https://getreach.co/
Checked 2026-07-25 |
| Setup fee | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Minimum commitment | No minimum ✓Verified i | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Free trial | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Replacement guarantee | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Assistants based in | Philippines ✓Verified i | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Qualifications held | registered nurses ✓Verified i | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Dedicated or shared | Dedicated to one client ✓Verified i | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Works your time zone | Yes ✓Verified i | Yes ✓Verified i Yes comes from this sentence on their site: “They work within time zones similar to yours, ensuring seamless collaboration during business hours.” https://getreach.co/
Checked 2026-07-25 |
| Background checks | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Fastest stated start | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Cover when assistant is out | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| The BAA is between | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Claims HIPAA training | Yes ❝Stated i Yes is what this company states, in these words: “They are also HIPAA certified.” https://coolblueva.com/frequently-asked-questions/
Checked 2026-07-25
We report this claim as published. We have not audited it —
ask for written proof before you sign.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| EHR systems named | eClinicalworks ✓Verified i | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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