Side by side · every figure sourced

Cool Blue VA vs Virtual RNS

Both companies publish a rate, so they can actually be compared. Everything below is quoted from each company’s own website with the date we read it. Blank means the company publishes nothing on that point — click ⓘ to see which pages we checked.

6/12Cool Blue VA publishes

5/12Virtual RNS publishes

	Cool Blue VA	Virtual RNS
Published rate	$9.95/hr Verified i $9.95/hr comes from this sentence on their site: “Cool Blue VA Medical Virtual Assistants offers an affordable rate starting at $9.95 per hour for customer service virtual assistants.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	$12.00/hr Verified i $12.00/hr comes from this sentence on their site: “A clinically trained Virtual Registered Nurse will cost just $12/hour.” https://virtualrns.com/frequently-asked-questions Checked 2026-07-25
Setup fee	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Minimum commitment	No minimum Verified i No minimum comes from this sentence on their site: “No contracts, no fees, or hidden charges. You can cancel anytime without cost.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Free trial	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Replacement guarantee	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Assistants based in	Philippines Verified i Philippines comes from this sentence on their site: “All our Virtual Assistants are local Filipinos and are governed by the Philippines' Data Privacy Act of 2012.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Qualifications held	registered nurses Verified i registered nurses comes from this sentence on their site: “Many are registered nurses in the Philippines.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	registered nurses Verified i registered nurses comes from this sentence on their site: “All of our virtual associates and virtual registered nurses hold certificates in HIPAA training” https://virtualrns.com/frequently-asked-questions Checked 2026-07-25
Dedicated or shared	Dedicated to one client Verified i Dedicated to one client comes from this sentence on their site: “It means this person is dedicated to performing tasks for you.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Works your time zone	Yes Verified i Yes comes from this sentence on their site: “But regardless of their location, they work based on your work hours.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Background checks	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	Yes Verified i Yes comes from this sentence on their site: “We also require that each of our virtual associates obtain an NBI clearance, the Philippine equivalent to an FBI background check.” https://virtualrns.com/frequently-asked-questions Checked 2026-07-25
Fastest stated start	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
Cover when assistant is out	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.
The BAA is between	Not disclosed Not stated i Nothing published. We looked at 5 pages and found no statement about this: `//about/how-it-works/social-media-marketing-pricing/frequently-asked-questions` That the company does not publish this is itself worth knowing.	With the individual assistant — not with the provider Stated i With the individual assistant — not with the provider is what this company states, in these words: “We also recommend that you have the virtual registered nurse sign a Business Associate Agreement just as you would any other contractor that may have access to PHI” https://virtualrns.com/frequently-asked-questions Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
Claims HIPAA training	Yes Stated i Yes is what this company states, in these words: “They are also HIPAA certified.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.	Yes Stated i Yes is what this company states, in these words: “All of our virtual associates and virtual registered nurses hold certificates in HIPAA training and are bound by the Data Privacy Act of 2012” https://virtualrns.com/frequently-asked-questions Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
EHR systems named	eClinicalworks Verified i eClinicalworks comes from this sentence on their site: “Our Medical VAs are trained in eClinicalworks, but are adaptable to other systems as well.” https://coolblueva.com/frequently-asked-questions/ Checked 2026-07-25	Not disclosed Not stated i Nothing published. We looked at 4 pages and found no statement about this: `//about-us/how-it-works/frequently-asked-questions` That the company does not publish this is itself worth knowing.

We do not pick a winner. We have no commercial relationship with either company, we are not paid by either, and we are not qualified to say which suits your practice. What we can do is put their own published claims next to each other, dated, so the differences are visible without sitting through two sales calls.

Before you decide

Ask both for the actual Business Associate Agreement, not a sentence about one.
Ask what happens on a sick day — the answer varies far more than the price does.
Ask which EHR, by name, and for how long.
If a figure here is out of date, tell us and we will re-check it within a day.

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