| Published rate | $9.50/hr ✓Verified i $9.50/hr comes from this sentence on their site: “Flat-rate pricing at $9.50 per hour.” https://hellorache.com/
Checked 2026-07-25 | $399/mo ✓Verified i $399/mo comes from this sentence on their site: “Annual Plans: $399/month/location.” https://swissmonkey.io/
Checked 2026-07-25 |
| Setup fee | None ✓Verified i None comes from this sentence on their site: “No long-term contracts. No setup fees.” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Minimum commitment | No minimum ✓Verified i No minimum comes from this sentence on their site: “No commitment • Cancel anytime” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Free trial | Not disclosed —Not stated i Nothing published. We looked at 10 pages and
found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Replacement guarantee | Not disclosed —Not stated i Nothing published. We looked at 10 pages and
found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Assistants based in | Philippines ✓Verified i Philippines comes from this sentence on their site: “Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Qualifications held | licensed nurses ✓Verified i licensed nurses comes from this sentence on their site: “Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Dedicated or shared | Dedicated to one client ✓Verified i Dedicated to one client comes from this sentence on their site: “We provide dedicated, HIPAA-compliant Medical and Healthcare Virtual Assistant Professionals to medical, dental, optometry, and veterinary practices.” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Works your time zone | Yes ✓Verified i Yes comes from this sentence on their site: “We align your VA's schedule with your preferred working hours.” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Background checks | Yes ✓Verified i | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Fastest stated start | 24 hours ✓Verified i 24 hours comes from this sentence on their site: “Get matched with a pre-vetted Healthcare VA in as little as 24 hours.” https://hellorache.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Cover when assistant is out | Not disclosed —Not stated i Nothing published. We looked at 10 pages and
found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| The BAA is between | With the individual assistant — not with the provider ❝Stated i With the individual assistant — not with the provider is what this company states, in these words: “We also recommend that you have the virtual assistant sign a Business Associate Agreement just as you would any other contractor that may have access to PHI” https://hellorache.com/faq
Checked 2026-07-25
We report this claim as published. We have not audited it —
ask for written proof before you sign.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| Claims HIPAA training | Yes ❝Stated i Yes is what this company states, in these words: “Each of our healthcare virtual assistant Professionals completes Hello Rache's internal HIPAA training program and is certified upon completion.” https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25
We report this claim as published. We have not audited it —
ask for written proof before you sign.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|
| EHR systems named | Not disclosed —Not stated i Nothing published. We looked at 10 pages and
found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
|