| Published rate | $8.00/hr ✓Verified i $8.00/hr comes from this sentence on their site: “$8 to $13 per hour depending on the role.” https://helpsquad.com/
Checked 2026-07-25 | $399/mo ✓Verified i $399/mo comes from this sentence on their site: “Annual Plans: $399/month/location.” https://swissmonkey.io/
Checked 2026-07-25 |
| Setup fee | None ✓Verified i None comes from this sentence on their site: “No setup fees, no replacement costs.” https://helpsquad.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Minimum commitment | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Free trial | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Replacement guarantee | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Assistants based in | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Qualifications held | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Dedicated or shared | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Works your time zone | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Background checks | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Fastest stated start | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Cover when assistant is out | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| The BAA is between | With the provider — they are the business associate ❝Stated i With the provider — they are the business associate is what this company states, in these words: “Because HelpSquad is a US-based company, your Business Associate Agreement is with us, not with an offshore VA or agency.” https://helpsquad.com
Checked 2026-07-25
We report this claim as published. We have not audited it —
ask for written proof before you sign.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| Claims HIPAA training | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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| EHR systems named | Not disclosed —Not stated i Nothing published. We looked at 2 pages and
found no statement about this:
//how-it-works
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//pricing/how-it-works/trust-security-compliance/swiss-monkey-faq
That the company does not publish this is itself worth knowing.
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