Side by side · every figure sourced

Medical Staff Relief vs Virtudesk

Both companies publish a rate, so they can actually be compared. Everything below is quoted from each company’s own website with the date we read it. Blank means the company publishes nothing on that point — click ⓘ to see which pages we checked.

6/12Medical Staff Relief publishes

4/12Virtudesk publishes

	Medical Staff Relief	Virtudesk
Published rate	$10.00/hrVerified i $10.00/hr comes from this sentence on their site: “STARTING AT $10/HOUR”https://medicalstaffrelief.com/ Checked 2026-07-25	$9.55/hrVerified i $9.55/hr comes from this sentence on their site: “Administrative or Marketing $9.55per hour”https://myvirtudesk.com/ Checked 2026-07-25
Setup fee	NoneVerified i None comes from this sentence on their site: “Services have no long-term contracts, setup fees, hidden fees, or cancellation penalties.”https://medicalstaffrelief.com/ Checked 2026-07-25	$450Verified i $450 comes from this sentence on their site: “All packages require a $450 set-up fee at initial signing with a 3-month lock-in period.”https://myvirtudesk.com/ Checked 2026-07-25
Minimum commitment	No minimumVerified i No minimum comes from this sentence on their site: “Experience a hassle-free healthcare VA hiring process with complete flexibility—cancel anytime without commitment.”https://medicalstaffrelief.com/ Checked 2026-07-25	3 monthsVerified i 3 months comes from this sentence on their site: “All packages require a $450 set-up fee at initial signing with a 3-month lock-in period.”https://myvirtudesk.com/ Checked 2026-07-25
Free trial	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Replacement guarantee	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Assistants based in	Philippines, Latin AmericaVerified i Philippines, Latin America comes from this sentence on their site: “At Medical Staff Relief, we offer high-quality virtual medical assistant services at competitive pricing by leveraging talent from the Philippines and Latin America (LATAM) for bilingual support.”https://medicalstaffrelief.com/ Checked 2026-07-25	PhilippinesVerified i Philippines comes from this sentence on their site: “Our VAs are located in the Philippines.”https://myvirtudesk.com/ Checked 2026-07-25
Qualifications held	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Dedicated or shared	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Works your time zone	YesVerified i Yes comes from this sentence on their site: “We adapt to your specific timezone for seamless integration.”https://medicalstaffrelief.com/ Checked 2026-07-25	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Background checks	YesVerified i Yes comes from this sentence on their site: “Medical Staff Relief protects patient information through HIPAA-certified assistants, background checks, secure hardware, antivirus software, multi-factor authentication, and encrypted cloud storage.”https://medicalstaffrelief.com/ Checked 2026-07-25	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Fastest stated start	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Cover when assistant is out	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
The BAA is between	A BAA is mentioned, but not who signs itStated i A BAA is mentioned, but not who signs it is what this company states, in these words: “Practices may also use restricted EMR access, secure remote desktop software, and a Business Associate Agreement.”https://medicalstaffrelief.com/ Checked 2026-07-25We report this claim as published. We have not audited it — ask for written proof before you sign.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
Claims HIPAA training	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.
EHR systems named	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 9 checked pages; this does not mean the provider never publishes it: `//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are` That the company does not publish this is itself worth knowing.	Not recordedNot recorded i No value recorded. This field has not been established in this source record. The record references 6 checked pages; this does not mean the provider never publishes it: `//faq/about/services/prices/ceo` That the company does not publish this is itself worth knowing.

We do not pick a winner. We have no commercial relationship with either company, we are not paid by either, and we are not qualified to say which suits your practice. What we can do is put their own published claims next to each other, dated, so the differences are visible without sitting through two sales calls.

Before you decide

Ask both for the actual Business Associate Agreement, not a sentence about one.
Ask what happens on a sick day — the answer varies far more than the price does.
Ask which EHR, by name, and for how long.
If a figure here is out of date, tell us and we will re-check it within a day.

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