| Published rate | $10.00/hr ✓Verified i | $11.00/hr ✓Verified i $11.00/hr comes from this sentence on their site: “All for only $11/hour*.” https://getreach.co/
Checked 2026-07-25 |
| Setup fee | None ✓Verified i None comes from this sentence on their site: “Services have no long-term contracts, setup fees, hidden fees, or cancellation penalties.” https://medicalstaffrelief.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Minimum commitment | No minimum ✓Verified i No minimum comes from this sentence on their site: “Experience a hassle-free healthcare VA hiring process with complete flexibility—cancel anytime without commitment.” https://medicalstaffrelief.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Free trial | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Replacement guarantee | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
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| Assistants based in | Philippines, Latin America ✓Verified i Philippines, Latin America comes from this sentence on their site: “At Medical Staff Relief, we offer high-quality virtual medical assistant services at competitive pricing by leveraging talent from the Philippines and Latin America (LATAM) for bilingual support.” https://medicalstaffrelief.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Qualifications held | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Dedicated or shared | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Works your time zone | Yes ✓Verified i Yes comes from this sentence on their site: “We adapt to your specific timezone for seamless integration.” https://medicalstaffrelief.com/
Checked 2026-07-25 | Yes ✓Verified i Yes comes from this sentence on their site: “They work within time zones similar to yours, ensuring seamless collaboration during business hours.” https://getreach.co/
Checked 2026-07-25 |
| Background checks | Yes ✓Verified i Yes comes from this sentence on their site: “Medical Staff Relief protects patient information through HIPAA-certified assistants, background checks, secure hardware, antivirus software, multi-factor authentication, and encrypted cloud storage.” https://medicalstaffrelief.com/
Checked 2026-07-25 | Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Fastest stated start | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Cover when assistant is out | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| The BAA is between | A BAA is mentioned, but not who signs it ❝Stated i A BAA is mentioned, but not who signs it is what this company states, in these words: “Practices may also use restricted EMR access, secure remote desktop software, and a Business Associate Agreement.” https://medicalstaffrelief.com/
Checked 2026-07-25
We report this claim as published. We have not audited it —
ask for written proof before you sign.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| Claims HIPAA training | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|
| EHR systems named | Not disclosed —Not stated i Nothing published. We looked at 9 pages and
found no statement about this:
//pricing/faq/faqs/about/about-us/how-it-works/services/who-we-are
That the company does not publish this is itself worth knowing.
| Not disclosed —Not stated i Nothing published. We looked at 5 pages and
found no statement about this:
//about/about-us/compliance/how-reachs-virtual-assistant-service-works-reach
That the company does not publish this is itself worth knowing.
|