Portiva vs Virtual RNS
Both companies publish a rate, so they can actually be compared. Everything below is quoted from each company’s own website with the date we read it. Blank means the company publishes nothing on that point — click ⓘ to see which pages we checked.
| Portiva | Virtual RNS | |
|---|---|---|
| Published rate | $7.00/hr Verified i$7.00/hr comes from this sentence on their site: “Our standard rate is $7/hour with no setup fees, no contracts, and no hidden charges.” | $12.00/hr Verified i$12.00/hr comes from this sentence on their site: “A clinically trained Virtual Registered Nurse will cost just $12/hour.” |
| Setup fee | None Verified iNone comes from this sentence on their site: “One flat rate. No setup fees. No long-term commitments. Cancel anytime if it is not working for you.” | Not disclosed Not stated i |
| Minimum commitment | No minimum Verified iNo minimum comes from this sentence on their site: “One flat rate. No setup fees. No long-term commitments. Cancel anytime if it is not working for you.” | Not disclosed Not stated i |
| Free trial | Not disclosed Not stated i | Not disclosed Not stated i |
| Replacement guarantee | Not disclosed Not stated i | Not disclosed Not stated i |
| Assistants based in | Not disclosed Not stated i | Not disclosed Not stated i |
| Qualifications held | Not disclosed Not stated i | registered nurses Verified iregistered nurses comes from this sentence on their site: “All of our virtual associates and virtual registered nurses hold certificates in HIPAA training” |
| Dedicated or shared | Not disclosed Not stated i | Not disclosed Not stated i |
| Works your time zone | Not disclosed Not stated i | Not disclosed Not stated i |
| Background checks | Not disclosed Not stated i | Yes Verified iYes comes from this sentence on their site: “We also require that each of our virtual associates obtain an NBI clearance, the Philippine equivalent to an FBI background check.” |
| Fastest stated start | 2 to 3 weeks Verified i2 to 3 weeks comes from this sentence on their site: “Our typical placement timeline is 2 to 3 weeks from initial consultation to VA start date.” | Not disclosed Not stated i |
| Cover when assistant is out | Not disclosed Not stated i | Not disclosed Not stated i |
| The BAA is between | Not disclosed Not stated i | With the individual assistant — not with the provider Stated iWith the individual assistant — not with the provider is what this company states, in these words: “We also recommend that you have the virtual registered nurse sign a Business Associate Agreement just as you would any other contractor that may have access to PHI” |
| Claims HIPAA training | Yes Stated iYes is what this company states, in these words: “All Portiva virtual medical assistants receive HIPAA compliance training as part of their onboarding process.” | Yes Stated iYes is what this company states, in these words: “All of our virtual associates and virtual registered nurses hold certificates in HIPAA training and are bound by the Data Privacy Act of 2012” |
| EHR systems named | Not disclosed Not stated i | Not disclosed Not stated i |
Before you decide
- Ask both for the actual Business Associate Agreement, not a sentence about one.
- Ask what happens on a sick day — the answer varies far more than the price does.
- Ask which EHR, by name, and for how long.
- If a figure here is out of date, tell us and we will re-check it within a day.