VA Index — The Virtual Assistant Index
Side by side · every figure sourced

Hello Rache vs Staffingly

Both companies publish a rate, so they can actually be compared. Everything below is quoted from each company’s own website with the date we read it. Blank means the company publishes nothing on that point — click ⓘ to see which pages we checked.

9/12Hello Rache publishes
8/12Staffingly publishes
Hello Rache Staffingly
Published rate $9.50/hr Verified
i

$9.50/hr comes from this sentence on their site:

“Flat-rate pricing at $9.50 per hour.” https://hellorache.com/
Checked 2026-07-25
$399/wk Verified
i

$399/wk comes from this sentence on their site:

“Rates are volume-tiered: $399 per week for a single dedicated FTE, $349 per FTE at 5 or more, and $299 per FTE at 10 or more.” https://staffingly.com/faq
Checked 2026-07-25
Setup fee None Verified
i

None comes from this sentence on their site:

No long-term contracts. No setup fees.” https://hellorache.com/
Checked 2026-07-25
None Verified
i

None comes from this sentence on their site:

“Flat rate, month-to-month. No setup fees, no upfront fees.” https://staffingly.com/about
Checked 2026-07-25
Minimum commitment No minimum Verified
i

No minimum comes from this sentence on their site:

No commitment • Cancel anytime” https://hellorache.com/
Checked 2026-07-25
Not disclosed Not stated
i
Nothing published. We looked at 12 pages and found no statement about this:
//pricing/plans/rates/faq/faqs/about/about-us/how-it-works/hipaa/compliance/security

That the company does not publish this is itself worth knowing.
Free trial Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Yes Verified
i

Yes comes from this sentence on their site:

“We offer a 2-week risk-free pilot.” https://staffingly.com/about
Checked 2026-07-25
Replacement guarantee Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Not disclosed Not stated
i
Nothing published. We looked at 12 pages and found no statement about this:
//pricing/plans/rates/faq/faqs/about/about-us/how-it-works/hipaa/compliance/security

That the company does not publish this is itself worth knowing.
Assistants based in Philippines Verified
i

Philippines comes from this sentence on their site:

“Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals” https://hellorache.com/
Checked 2026-07-25
Not disclosed Not stated
i
Nothing published. We looked at 12 pages and found no statement about this:
//pricing/plans/rates/faq/faqs/about/about-us/how-it-works/hipaa/compliance/security

That the company does not publish this is itself worth knowing.
Qualifications held licensed nurses Verified
i

licensed nurses comes from this sentence on their site:

“Work with licensed nurses and healthcare professionals in the Philippines trained and vetted as dedicated Virtual Medical Assistant Professionals” https://hellorache.com/
Checked 2026-07-25
MDs, RNs, PharmDs Verified
i

MDs, RNs, PharmDs comes from this sentence on their site:

“Our Top 1% of overseas MDs, RNs, and PharmDs deliver AI-enabled healthcare outsourcing.” https://staffingly.com/about
Checked 2026-07-25
Dedicated or shared Dedicated to one client Verified
i

Dedicated to one client comes from this sentence on their site:

“We provide dedicated, HIPAA-compliant Medical and Healthcare Virtual Assistant Professionals to medical, dental, optometry, and veterinary practices.” https://hellorache.com/
Checked 2026-07-25
Dedicated to one client Verified
i

Dedicated to one client comes from this sentence on their site:

“We assign a dedicated person, not a call center rotation.” https://staffingly.com/about
Checked 2026-07-25
Works your time zone Yes Verified
i

Yes comes from this sentence on their site:

“We align your VA's schedule with your preferred working hours.” https://hellorache.com/
Checked 2026-07-25
Not disclosed Not stated
i
Nothing published. We looked at 12 pages and found no statement about this:
//pricing/plans/rates/faq/faqs/about/about-us/how-it-works/hipaa/compliance/security

That the company does not publish this is itself worth knowing.
Background checks Yes Verified
i

Yes comes from this sentence on their site:

“All HIPAA Compliant Virtual Assistants undergo a formal background check prior to working with any client.” https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25
Yes Verified
i

Yes comes from this sentence on their site:

“Every hire who will work near PHI passes a background check plus identity and credential verification” https://staffingly.com/faq
Checked 2026-07-25
Fastest stated start 24 hours Verified
i

24 hours comes from this sentence on their site:

“Get matched with a pre-vetted Healthcare VA in as little as 24 hours.” https://hellorache.com/
Checked 2026-07-25
Not disclosed Not stated
i
Nothing published. We looked at 12 pages and found no statement about this:
//pricing/plans/rates/faq/faqs/about/about-us/how-it-works/hipaa/compliance/security

That the company does not publish this is itself worth knowing.
Cover when assistant is out Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Yes Verified
i

Yes comes from this sentence on their site:

“The backup floater trains on your account from the start, so an unplanned sick day means a same-day step-in by someone who already knows your payer mix” https://staffingly.com/faq
Checked 2026-07-25
The BAA is between With the individual assistant — not with the provider Stated
i

With the individual assistant — not with the provider is what this company states, in these words:

“We also recommend that you have the virtual assistant sign a Business Associate Agreement just as you would any other contractor that may have access to PHI” https://hellorache.com/faq
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
A BAA is mentioned, but not who signs it Stated
i

A BAA is mentioned, but not who signs it is what this company states, in these words:

“HIPAA-trained staff with Business Associate Agreements (BAAs) executed, and mandatory HIPAA training renewed yearly.” https://staffingly.com/about
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
Claims HIPAA training Yes Stated
i

Yes is what this company states, in these words:

“Each of our healthcare virtual assistant Professionals completes Hello Rache's internal HIPAA training program and is certified upon completion.” https://hellorache.com/hipaa-compliant-virtual-assistant/
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
Yes Stated
i

Yes is what this company states, in these words:

“HIPAA-trained staff with Business Associate Agreements (BAAs) executed, and mandatory HIPAA training renewed yearly.” https://staffingly.com/about
Checked 2026-07-25 We report this claim as published. We have not audited it — ask for written proof before you sign.
EHR systems named Not disclosed Not stated
i
Nothing published. We looked at 10 pages and found no statement about this:
//pricing/faq/how-it-works/hipaa/services/healthcare-virtual-assistant-vetting/hipaa-compliant-virtual-assistant/hvas-for-mental-health-practices/team

That the company does not publish this is itself worth knowing.
Not disclosed Not stated
i
Nothing published. We looked at 12 pages and found no statement about this:
//pricing/plans/rates/faq/faqs/about/about-us/how-it-works/hipaa/compliance/security

That the company does not publish this is itself worth knowing.
We do not pick a winner. We have no commercial relationship with either company, we are not paid by either, and we are not qualified to say which suits your practice. What we can do is put their own published claims next to each other, dated, so the differences are visible without sitting through two sales calls.

Before you decide

← All healthcare VA companies · What they cost